Shipping policy

Last updated: 9/27/2023

1. Shipping Methods and Timelines:

We offer the following shipping methods:
- Standard Shipping
- Express Shipping
- International Shipping (if applicable)
Orders are typically processed and shipped within 3-5 business days of purchase.
Estimated delivery times may vary depending on your location and the shipping method chosen. Please refer to the shipping carrier's estimated delivery times for more information.
Once your order has been shipped, you will receive a tracking number via email to monitor the status of your package.

2. Shipping Costs:

Shipping costs are calculated based on the weight of your order, the shipping destination, and the chosen shipping method.
Shipping fees will be displayed at checkout for your review before completing your purchase.
We may offer free shipping promotions during specific periods. Check our website or subscribe to our newsletter to stay informed about any ongoing promotions.

3. Order Tracking:

To track your order, use the tracking number provided in your shipping confirmation email.
If you encounter any issues with tracking your order, please contact our customer support team, and we will assist you promptly.

4. International Shipping (if applicable):

We offer international shipping to select countries. Please check our shipping destinations during the checkout process.
International shipping costs, customs duties, taxes, and import fees are the responsibility of the recipient.
We are not responsible for delays caused by customs processing.

5. Shipping Address:

Ensure your shipping address is accurate when placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
If you need to change your shipping address after placing an order, please contact our customer support team immediately. Address changes may not be possible after the order has been shipped.

6. Lost or Stolen Packages:

In the event of a lost or stolen package, please contact the shipping carrier first to initiate an investigation.
If the shipping carrier is unable to locate your package, please reach out to our customer support team for further assistance.

7. Returns Due to Shipping Issues:

If your order is returned to us due to an incorrect address provided by you, refusal of delivery, or any other shipping-related issue, we will contact you to arrange reshipment. Additional shipping charges may apply.

8. Holiday Shipping:

During peak holiday seasons, shipping carriers may experience delays. We recommend placing your orders well in advance to ensure timely delivery.

9. Contact Information:

If you have any questions or concerns regarding our shipping policy, please contact our customer support team at fli8htshop@gmail.com or 443-776-1739.

10. Policy Updates:

We reserve the right to update our shipping policy as needed. Please review this policy periodically for any changes.

By placing an order with FLI8HT™, you agree to abide by the terms and conditions outlined in this shipping policy.